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At The ND OT, we are committed to safeguarding the privacy of our users while providing them with the highest quality healthcare services. This Privacy Policy outlines how we collect, use, and protect your personal information when you use services offered by us.

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1. Information We Collect:

a. Personal Information: We may collect personal information such as your name, address, email address, phone number, date of birth, NDIS number, Medicare number and health information when you request to use our services.

b. Health Information: This includes medical history, treatment records, prescription information, and any other health-related data necessary for providing healthcare services.

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2. How We Use Your Information:

a. Providing Services: We use your information to provide you with healthcare services, including appointments, consultations, assessments, and NDIS and Medicare compliance

c. Communications: We may use your contact information to send you important updates, appointment reminders, newsletters, and other relevant communications.

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3. Information Sharing:

a. With Healthcare Providers: We may share your information with healthcare professionals involved in your treatment to ensure continuity of care. This is with your consent via a seperate form for consent for sharing information. 

c. Legal Compliance: We may disclose your information when required by law, to protect our rights or the rights of others, or to comply with a judicial proceeding, court order, or legal process served on us.

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4. Data Security:

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Your information is stored within a secure online client management system software. 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.

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5. Contact Us:

If you have any questions, concerns, or complaints about our Privacy Policy or practices, please contact us at bec@thendot.com.

By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.